CUSTOMER SERVICE
CONTACT US
Have questions ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also email us at: phootfetishshoes@gmail.com
or fill in our contact form:
FAQ
01
How long does it take to ship my order?
Our turnaround time for shipping is 3-5 business days.
03
Has my order been sent yet ?
Once your order has been shipped we will send out your tracking number. Order will be shipped with 3-5 business days from the order date.
02
Do you provide refunds/exchanges?
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We always aim to provide our customers the client the best customer experience. Should there be a defect with your purchase please reach out to us to rectify the order however we do not provide refunds/exchanges.
04
Can I track my order ?
Yes, all orders will be provided with a tracking number once your order has been shipped.
05
Which methods of payments can I use?
We accept payments via Paypal, Debit, Credit Card, Sezzle and Afterpay.
06
I forgot to use my discount code
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Discount codes must be applied at the checkout. Should you forget to add it upon checkout you are more than welcome to use a valid discount code towards your next purchase.